One late night in August, Gulf War veteran Ron Brown was awake – restless - at his home in Roanoke, Va., when he received a call from a familiar number: (513) 509-8454.
It’s Bob McDonald’s cellphone number, which he famously made public during his first national news conference as secretary of the Department of Veterans Affairs in September 2014. At the time – while taking over a scandal-ridden federal agency facing unprecedented public scrutiny -- McDonald promised to remain accessible to veterans, news reporters and politicians.
To Brown, at least, he’s kept that promise.
Read the full article at Stars and Stripes.